Nomi – Real-Time AI Sales Copilot for Live Calls
Nomi joins your sales calls and gives real-time phrase suggestions when prospects push back, signal interest, or are ready to close.
TL;DR
TL;DR: Nomi is a real-time AI copilot for sales calls that suggests what to say when prospects push back, show buying signals, or are ready to close — then auto-generates CRM notes and post-call coaching after every conversation.
Source and Accuracy Notes
- Product: https://heynomi.com
- Demo: https://youtu.be/XFxDCP8jdY8
- Contact: [email protected]
- YC Entry: Launch HN: Nomi (YC X25)
What Is Nomi?
Most founders aren’t trained sales people. In the early days, you end up on live calls learning by trial and error — and one bad call can cost you a deal that would’ve closed if you’d just known the right phrase.
Nomi is a real-time AI that joins your sales calls via video and serves phrase suggestions exactly when it matters most:
- When a prospect pushes back — what to say to address the objection without sounding defensive
- When there’s a hidden buying signal — what to dig into
- When it’s time to close — and how to do it without sounding pushy
After the call, Nomi auto-generates clean CRM notes, action items, and sends a short email breakdown of what went well, what didn’t, and how to improve — based on your actual conversation, not a generic template.
How It Works
Step 1: Join the Call
Nomi connects to your video call (Zoom, Meet, etc.) as a participant. You don’t install anything special — it’s a standard video call where Nomi is silently listening and analyzing in real time.
Step 2: Real-Time Phrase Suggestions
Nomi’s thinking model tracks the call’s momentum, a tactic selector trained with reinforcement learning picks the right approach, and a lightweight LLM boosted with RAG delivers custom phrase suggestions in under 500ms.
The speed matters. If advice shows up 2 seconds late or is off-topic, it’s worse than useless — it breaks your flow. The sub-500ms delivery is what makes this usable in a real conversation.
Step 3: Post-Call Summary
Nomi auto-generates:
- Clean CRM-ready notes
- Action items from the call
- A coaching email breaking down what went well, what didn’t, and how to improve next time
Step 4: Copilot Learns From Your Calls
Each user gets a private copilot trained on their own calls (with permission), simulated data, and sales best practices. It gets sharper with every interaction — no manual tuning needed.
Deeper Analysis
What Makes Nomi Different
The real-time constraint is the hard part. Most AI sales tools are about coaching after the fact — you upload a call recording and get a transcript with timestamps. That’s useful for learning, but it’s not helping you in the moment.
Nomi’s architecture is built around sub-500ms delivery from voice input to phrase suggestion. The stack includes:
- Thinking Model — tracks call momentum and context
- Tactic Selector — reinforcement learning trained on sales call patterns
- Lightweight LLM with RAG — delivers contextual suggestions fast
The product also learns from your actual calls, not just generic sales playbooks. Over time the suggestions become more personalized to how you sell and what your buyers respond to.
Pricing and Availability
Nomi is currently in beta with 30 teams using it. The founders offer:
- Free AI note-taker
- Free sales-coaching post-call emails
To try it, reach out to [email protected].
Early Results
One company went from $200K to $360K in a few weeks after adopting Nomi. Another brought on a new rep who closed their first deal with Nomi in week one.
Practical Evaluation Checklist
- Real-time latency under 500ms for phrase suggestions
- Works on standard video calls without special hardware or plugins
- Private copilot improves with each conversation — no manual tuning
- Post-call CRM notes and action items auto-generated
- Free tier available for note-taking and basic coaching
- Pricing for full real-time copilot not publicly listed (contact founders)
Security Notes
Nomi requires access to your sales call audio/video to function. Each user’s copilot is trained on their own calls with permission. As with any AI tool handling sensitive business conversations, verify your internal data handling policies before use in enterprise environments.
FAQ
Q: Does Nomi work with any video platform? A: Nomi joins as a standard video call participant, so it works with Zoom, Google Meet, and other major platforms that allow external participants.
Q: How fast are the real-time suggestions? A: The system is architected for sub-500ms delivery from voice input to phrase suggestion on screen.
Q: Is my call data used to train the general model? A: Each user gets a private copilot trained on their own calls (with permission). It’s not shared across users.
Q: What’s the pricing? A: Contact [email protected] for pricing details. A free tier for AI note-taking and basic post-call coaching is available.
Q: Does Nomi transcribe the full call? A: Yes — full call transcripts are used to generate CRM notes, action items, and coaching summaries after each call.
Conclusion
Nomi tackles the hardest part of sales AI: being useful in the moment, not just after the fact. The sub-500ms real-time suggestion pipeline and per-user copilot that learns from actual conversations are the key technical differentiators.
If you’re a founder doing sales, or managing a team where reps are learning on the job, Nomi is worth trying — especially given the free tier for note-taking and basic coaching. Reach out to [email protected] to get access.